Deleting your data

Last updated: [effective date] · Draft of 26 September 2026

You can delete your Phantom Stream account yourself at any time, disconnect any streaming platform you've connected, or ask us to delete your information by email. This page explains each option and exactly what gets deleted.

1. Delete your account yourself

1. Log in to Phantom Stream and open your dashboard.
2. Scroll to the bottom and choose Delete my account.
3. Confirm: enter your password, or re-confirm with Google if you signed up with Google.
4. Choose Delete account. Deletion happens straight away, you're signed out, and it can't be undone.

2. What is deleted

Immediately, when you delete your account

• Your login (email, password or Google sign-in link). The email address can be used to register again.
• Your profile.
• Every studio you own, with its members, invites, settings, moderation log, ban records and co-host access. Any live session in those studios is ended.
• Your saved custom layouts and your co-host roster (the team email list).
• [Owner: account delete now removes the ingest key, channel list and stream keys. No platform tokens exist until the Phase 3 connectors, which must revoke them in ms_account_delete — keep this note until they do.] Your Multistream ingest key and channel list, including every stored stream key and platform token. Tokens are also revoked with the platform wherever the platform allows it.

Studios you only co-host belong to someone else and are not affected; your access to them simply ends.

Removed on request, or automatically over time

• Images you uploaded for layouts — removed automatically after 365 days unused.
• Avatars you uploaded — removed automatically after 90 days unused. You can also delete an avatar yourself from the avatar picker at any time.

To have these removed straight away, email us (see below) and we'll do it within 30 days.

3. Disconnect a streaming platform

You can remove a single channel without deleting your account. Open Multistream [confirm page name], pick the channel and choose Remove. We delete the stored stream key and any access token for that channel immediately, and revoke the token with the platform where it allows it.

You can also revoke Phantom Stream's access from the platform's own settings at any time:

• YouTube / Google: https://security.google.com/settings/security/permissions
• Twitch: Settings → Connections
• Kick: your Kick account settings [confirm the exact path]
• Facebook: Settings → Business integrations

Once a platform tells us, or we find on the next use, that access was revoked, we delete that channel's stored token and key.

4. If you connected Facebook

To remove Phantom Stream's access and have the Facebook data we hold deleted:

1. On Facebook, go to Settings & privacy → Settings → Business integrations (direct link).
2. Find Phantom Stream, select it and choose Remove.
3. Then either remove the Facebook channel in Phantom Stream (step 3 above), delete your Phantom Stream account (step 1), or email us from your account address with the subject "Facebook data deletion".

The Facebook data we hold is limited to the access token, and the ID, name and picture of the Page you stream to, together with the titles you set. We delete it within 30 days of your request, and send you a confirmation.

5. If you connected YouTube

Removing the YouTube channel in Phantom Stream deletes its stored YouTube data immediately, and always within 7 days. If you revoke access from your Google Account instead, we delete it within 30 days. See the Privacy Policy for exactly what we access and store.

6. Ask us by email

If you can't sign in, or want us to delete something specific, email admin@thechristianking.com with the subject "Data deletion request". Please:

• send it from the email address on your account, or tell us which address and studio it concerns;
• say what you want deleted (everything, or specific items).

We may ask you to confirm your identity before deleting anything. We complete requests within 30 days and email you when it's done.

7. Guests without an account

If you joined a show by link without an account, we hold very little about you. Your name and preferences are stored in your own browser — clear your browser's site data for phantomstream.io to remove them. If you were banned from a studio, that studio's owner holds the ban record and can delete it; you can also email us with the studio link and the name you used, and we'll remove it. Any avatar you uploaded is deleted automatically after 90 days unused, or on request.

8. What we may keep

• Billing records we are required to keep for tax and accounting, for as long as the law requires [applies once paid plans launch].
• Information we need to keep to deal with fraud, abuse or a legal claim, only for as long as needed.
• Copies in backups, which are overwritten within [N] days.
• Anything already broadcast to YouTube, Twitch, Kick, Facebook or another platform is held by that platform — delete it there.